Delivery Information

In addition to our local delivery team, we may use UPS, FedEx, and USPS to ship floral arrangements and gift products across the United States.

• Same-day delivery is available for orders placed before 2 PM local time.
• Orders placed after 2 PM are delivered the next business day.
• Sunday orders are scheduled for delivery the following Monday.
• Typical delivery hours are 9 AM – 7 PM local time.
• We do not fulfill deliveries for orders under $29.99.

We do not deliver to certain locations, including but not limited to:

• Cemeteries
• Cruise ships
• Airport terminals
• P.O. boxes
• Remote or rural addresses

We will make every reasonable effort to contact you in the event of delays caused by:

• Incorrect or incomplete delivery address
• Road closures, traffic conditions, or weather
• Inaccessible or unsafe delivery conditions

What Happens If We Can't Deliver?

• We will reschedule for the next available delivery time.
• If no one is home, our driver may call the recipient. If unreachable, the order may be left at the door unless weather or safety is a concern.
• If the door is unsafe, the order is returned and reattempted the next business day.

• Delivery fees apply and are displayed during checkout.
• Additional charges may apply for rural deliveries; customers will be notified in advance.
• Refused orders are not eligible for a refund.

We strive to deliver your order exactly as requested. However, due to seasonal availability:

• Containers or vases may be replaced with a similar item of equal or greater value.
• Flowers may be substituted with similar varieties to maintain the overall look and value.
• Gift items may be replaced with similar items within the same category and value range.

By placing an order with Terrys Florist, you enter into a legally binding agreement that applies to all products and services we offer. This Agreement is governed by the laws of the State of Red Bank. Any legal claims must be initiated within two years of the incident and are subject to mandatory arbitration within Red Bank, with venue at the Circuit Court.

No content from the Terrys Florist website may be copied or reproduced without express written permission.

Mobile Communications

We do not share mobile information with third parties or affiliates for marketing purposes. Text message originator opt-in data and consent will not be shared with any third parties.

Calling and Messaging

By submitting your information, you consent to be contacted via phone, email, or SMS regarding your order or account.

• We will never share your personal data for marketing purposes.
• Reply "HELP" to any message for assistance.
• Reply "STOP" to opt out of SMS communications.
• Message and data rates may apply; frequency may vary.
• To opt out of email, send "STOP" in the subject line to cs@terrysflorist.com.

• You must be 16 years or older.
• You must agree to the terms of this Agreement.
• You may not register or place orders on behalf of someone else without their consent.
• If you share your login credentials, you are responsible for any actions taken under your account.

You must be at least 16 years old to purchase products from our website. By completing a purchase, you acknowledge and agree to these Terms and Conditions.

We deliver across the United States using our local delivery team as well as UPS, FedEx, and USPS where applicable. Same-day delivery is available for qualifying orders placed before 2 PM local time, subject to the minimum order amount and delivery area.

• Delivery fees apply and are displayed at checkout.
• Additional charges may apply for rural deliveries; customers will be notified.
• Refused orders are not eligible for refund.

• Containers or vases may be replaced with a similar item of equal or greater value.
• Flowers may be substituted with similar varieties to maintain the overall look and value.
• Gift items may be replaced with items of equal or greater value in the same category.

All content on the Terrys Florist website is protected under U.S. copyright laws. The website and its materials are for personal use only and may not be copied, reproduced, or redistributed without written consent.

By using this website, you agree to indemnify and hold harmless Terrys Florist, its owners, employees, agents, affiliates, and partners from any claims, liabilities, damages, or costs arising from your use of the site or any violation of this Agreement. You agree to cooperate fully in the defense of any such claims.

Email

cs@terrysflorist.com

Phone

+1 844 772-2173

Address

New Jersey, Red Bank 07701